A few weeks ago, I accompanied a friend to the emergency center of my local hospital. He had suffered a fall, but don’t worry he’s fine now. After taking a few painkillers and having his injury bandaged, he was good to go.
As we sat there on a normal Tuesday afternoon, a seemingly endless flow of people came through the doors and sat down to wait. I was surprised that the room could hold them all!
A large TV screen kept us all updated on the number of people who were waiting to be seen, had been triaged and were awaiting admission among other things. At one point in the visit, the number of people waiting to be seen topped 100!
The system was under pressure, the staff looked tired, but they kept working through their process. It looked something like this:
Registration – Upon arrival, we approached the reception desk and answered the receptionist’s questions. It was a typical face-to-face engagement. It wasn’t until after I took my seat that I noticed the self-service kiosk.
Triage – After a relatively short wait, we were called in for triage.
First Treatment / Tests – After a much longer wait, we were called in for treatment.
Discharge – Now it was time for us to go home. As we left, we saw those less fortunate waiting to be admitted.
The whole process really got me thinking. I know it was just a snapshot of one department in the Hospital. The emergency center is open 24 hrs, 7 days a week and alongside that teams of medical professionals in other departments quietly get on with day procedures, planned operations and so on.
The truth is people are living longer, the world population is at seven billion and rising and the pressure on healthcare systems across the world is only going to increase, particularly since health budgets usually fail to keep pace with demand.
What technological challenges do large, complex organizations like this face?
There are many health care professionals in the hospital, each with different needs. They need to access medical applications which are relevant to these specific needs.
Those applications must be constantly updated and need to be available anywhere at any time, no matter the time of day or the day of the week. This is key to keeping the system running.
Paper systems simply cannot cope with the volume and result in poorer quality care for patients, not to mention increased costs in terms of both time and money. These resources are already in short demand.
How do you solve the problem?
- First of all, you need a system that allows you to centrally manage all of the devices that users have access to.
- The medical and management applications also need to be managed centrally on a robust stable environment.
Investing in the right tools and technologies is essential. At Appixoft, we are proud to have produced an elegant suite of software that helps coping with the challenges that Healthcare Providers face both today and in the future.
By using Scense Workspace Management to deliver the applications to end users, we can help save time and money by reducing the complexity of the IT environment.
With our efficient integration of Microsoft App-V we make it possible to use a single App-V sequenced application in multiple circumstances, where the same application behaves differently depending on the user or the stage of the acceptance process. Delivery in seconds, just two mouse clicks delivers the application to the end user.
For applications that can’t be virtualized, Scense Easy Delivery and Adaptive Installer allow unattended delivery in seconds, without any application conflicts and in the same timely and cost-effective manner.
For more information please contact us.