At a specific Scense workstation, installations fail due to a problem with the Scense OnDemand Service. The Scense Executive log reports: Elevated Executive not connected.


This behaviour occurs when the Scense OnDemand Service at the specific workstation has not been started. This can be the result of a workstation that is not properly joined to the domain.


To solve this problem, rejoin the workstation to the domain and restart the workstation.

Product information

The described behavior is ‘as designed’.

The information in this article applies to:

  • Scense 7.5
  • Scense 7.6