The option Restore File Type Associations of the Scense Client fails for a specific file extension, after the user has applied a File Type Association with Windows Explorer for that specific extension.

For example:
When a user changes a Scense File Type Association for .pdf files to Adobe Reader in stead of Scense by making changes at the properties page of a .pdf file, this change is not reverted by the option Restore File Type Associations.

Workaround

The workaround for Windows 7:

  • Remove the registry key:
    HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorer
    FileExts.<ext>UserChoiceProg Id
  • Select the option Restore File Type Associations at the Scense Client

The workaround for Windows XP:

  • Remove the registry key:
    HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorer
    FileExts.<ext>
  • Select the option Restore File Type Associations at the Scense Client
Product information

Scense confirms this to be a problem in Scense 7.5 and Scense 7.6 , we’re working on this problem and more information will be added when it comes available.

The information in this article applies to:

  • Scense 7.5
  • Scense 7.6