At Windows 7 x64 workstations, Generic Applications remain installing although they have been installed allready.
Cause
This unwanted behaviour is caused by the absence of the registry key HKEY_LOCAL_MACHINESOFTWAREScenseSoftware or the absence of the apropriate permissions for domain users for this registry key.
Workaround
As a workaround, a dedicated Scense Taskset is available that automatically creates the registry key HKEY_LOCAL_MACHINESOFTWAREScenseSoftware with the apropriate permissions for domain users.
Download information
This link is available for downloading the taskset:
Scense Software key
Date: 7 juni 2012
Installation instructions
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Log on at a workstation with Scense Explorer credentials
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Download and save the file ScenseSoftware_key_x64.spk.
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Start the Scense Package Wizard from startmenuScense
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Browse to the downloaded file ScenseSoftware_key_x64.spk
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Follow the instructions and complete with the “Finish” key
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Open Scense Explorer
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Look for the taskset “ScenseSoftware key x64” in
the new folder “Import: ScenseSoftware key x64 – (date time)”
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Assign the taskset to the user group “Domain Users”
From now on, at user logon the taskset will conditionally create the registry key HKEY_LOCAL_MACHINESOFTWAREScenseSoftware with the apropriate permissions.
File information
Date Time Version Size File Name
—————————————————————————
29-02-2012 15:02:06 1.0 2,52kB ScenseSoftware_key_x64.spk
Product information
Scense confirms this to be a problem in Scense 7.5 and Scense 7.6 , we’re working on this problem and more information will be added when it comes available.
The information in this article applies to:
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Scense 7.5
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Scense 7.6