07-15-2015, 08:30 AM
All Scense users get at Scense logon a Scense Executive Problem report like this:
![[Image: ImageDisplay?downloadType=uploadedFile&f...&mode=view]](https://support.zoho.com/ImageDisplay?downloadType=uploadedFile&fileName=Scense+Executive+Problem.png&blockId=3c6e6f8f18be5f7b8864983034e2389a0f440459494818f3&zgId=a3dc2ec4efa3488ddc91a236738b3d70&mode=view)
This can be caused by a malfunctioning of the Scense Database server due to a disc full situation.
A very large Scense_log.ldf file can be the cause of this disc full situation.
This so called transaction file is used with a restore of a database backup. With the use of Database Backup files and the Transaction file a restore of the database is performed to a recent moment.
When a new Database Backup is created also a new transaction log is created and the old transaction log will be deleted. By scheduling the creation of a new Database Backup once a week for instance, you prevent the transaction log to grow to unlimited sizes.
This can be caused by a malfunctioning of the Scense Database server due to a disc full situation.
A very large Scense_log.ldf file can be the cause of this disc full situation.
This so called transaction file is used with a restore of a database backup. With the use of Database Backup files and the Transaction file a restore of the database is performed to a recent moment.
When a new Database Backup is created also a new transaction log is created and the old transaction log will be deleted. By scheduling the creation of a new Database Backup once a week for instance, you prevent the transaction log to grow to unlimited sizes.